Privacy Policy

At Nuvy Healthcare (nuvyhealthcare.com), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

Personal Identity: Name, age, and gender (essential for sizing healthcare products like adult diapers).

Contact Information: Email address, phone number, and detailed shipping/billing address.

2. How We Use Your Information

Order Fulfilment: To process transactions, ship products, and send tracking updates.

Customer Support: To assist with returns, cancellations, or product queries.

Personalization: To recommend appropriate healthcare sizes or related surgical supplies based on your previous needs.

Payment Data: Transaction details required to process your order. We do not store full credit/debit card numbers; these are handled by our secure, PCI-compliant payment gateways.

3. Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. We only share data with:

Logistics Partners: Trusted national couriers to deliver your orders.

Payment Processors: To securely complete your financial transactions.

Regulatory Authorities: Only when mandated by law or to prevent fraudulent activities.

4. Data Security & Retention

Security: We implement industry-standard encryption (SSL) and administrative safeguards to protect your sensitive health and personal data.

Retention: We retain your information only as long as necessary to fulfil your orders or comply with legal and audit requirements (typically 5–7 years for transaction records).

5. Contact Us

For any privacy-related concerns or to exercise your data rights, please contact us:

Email: support@nuvyhealthcare.com

Phone: +91 9043941233

Address: Shriv Medicare Private Limited, Plot No. 2, 15/2B, Perumalagaram, Thiruverkadu, Chennai – 600077